Shipping policy
Hoodbutch Studios Shipping Policy
At Hoodbutch Studios, we are committed to ensuring that your orders reach you in a timely and efficient manner. Our shipping policy is designed to give you clarity and confidence as you shop with us.
For Items In Stock:
- Most items that are in stock will be shipped within 5 days of purchase. We understand your eagerness to receive our items, and we strive to expedite the shipping process while ensuring the quality and care of your order.
- Once your order is shipped, you will receive a confirmation email with tracking details, so you can follow your order’s journey to your doorstep.
For Pre-Order Items:
- Items available for pre-order will have an estimated shipping time of approximately 6 weeks. This timeframe accounts for the meticulous creation and preparation of our unique products.
- We appreciate your patience and understanding that pre-order items take time to be crafted to our high standards. You will be kept informed of your order status, and a shipping confirmation will be sent once your order is on its way.
Notification of Delays:
- While we aim to adhere to our shipping timelines, unexpected delays can occasionally occur in production or shipping. Should any delays arise, we will promptly notify you via email, providing updated timelines and any relevant information.
Shipping Carrier:
- We use reliable shipping carriers to ensure your order arrives safely and securely. The choice of carrier may vary based on the destination and size of the order.
International Shipping:
- For our international customers, please note that shipping times may vary due to customs and international transit processes. Additional duties and taxes may be applicable based on your country’s policies.
Customer Service:
- If you have any questions or concerns regarding your order or shipping, please don’t hesitate to contact us at info@hoodbutchstudios. Our team is dedicated to assisting you and ensuring a satisfying shopping experience.
Thank you for choosing Hoodbutch Studios, where every piece tells a story. We look forward to sharing our creativity with you.